Collections - Account Representative

1 month ago


Florida's Largest Water/Fire/Mold Restoration Company is interested in finding a full time highly motivated Account Collector to become a part of our Pompano team! We have been providing Restoration Solutions for homeowners and businesses for over 16 years .

Responsibilities and Duties

  • Direct contact with homeowners, insurance companies and adjusters. Responsible for keeping an open line of communication with insurance companies/adjusters and homeowners regarding the loss
  • Reviewing and sending claims related documentation to Insurance Companies and Desk Adjusters upon request
  • Follow-up with insurance carriers regarding the status of claims
  • Negotiations with Adjusters regarding the invoice for services performed, to collect funds for services provided
  • Assist technicians with field duties and communications to adjusters/homeowners/carriers (including Demolition approvals, supplemental services needed, difficulties with homeowners, ect.)
  • Follow-up with technicians on any missing documentation needed to complete the job
  • Collect payments from insurance carriers and homeowners
  • Tracking payments

Qualifications and Skills

  • Collections Experience
  • Knowledge of claims process
  • Customer Service experience
  • Water restoration or property claims adjusting is a PLUS
  • Proficiency in computer applications such as Microsoft Office Applications, Outlook, Excel, Web Browsers, SmartSheet, Dash, PSA, etc.
  • Strong organizational skills
  • Strong Communication, both written and verbal.
  • Ability to work both within a team, and independently
  • High School or Equivalent education
  • Must be able to pass a background check and drug test


  • Medical, Dental, Vision Paid Vacations and Paid Holidays
  • We are an Equal Opportunity Employer
Administrative Assistant
April 11, 2022