Account Representative

Ormond Beach, FL
3 months ago


Florida's Largest Water/Fire/Mold Restoration Company is interested in finding a full time highly motivated Account Representative to become a part of our team.! We have been providing Restoration Solutions for homeowners and businesses for over 8 years .

Responsibilities and Duties:

  • Direct contact for homeowners, insurance companies and adjusters
  • Responsible for keeping an open line of communication with insurance companies/adjusters and homeowners regarding the loss
  • Sending documentation to Field and or Desk Adjusters upon request
  • Follow-up with insurance carriers regarding the status of claims assigned to them
  • Assist technicians with communications to adjusters/homeowners/carriers (including Demolition approvals, supplemental services needed, difficulties with homeowners, etc.)
  • Follow-up with technicians on any missing documentation needed to complete the job
  • Collect payments from insurance carriers or homeowners 

Qualifications and Skills:

  • Collections Experience
  • Customer Service experience
  • Water restoration or property claims adjusting is a PLUS
  • Proficiency in computer applications such as Microsoft Office Applications, Outlook, Web Browsers, SmartSheet, Dash, etc.
  • Strong organizational skills
  • Strong Communication, both written and verbal.
  • Ability to work both within a team, and independently
  • High School or Equivalent education
  • Must be able to pass a background check and drug test


  • Medical, Dental, Vision Paid Vacations and Paid Holidays
  • We are an Equal Opportunity Employer
July 06, 2020